Oberösterreich

Name Aurora
Description Social initiative for people who are and have been involved in prostitution
Address Paul Hahn Straße 1-3, Bauteil A, 3. Stock, 4020 Linz
Telephone 0043 677 642 640 96
Mail info@verein-aurora.at
Office Hours Appointment by arrangement
Languages German, English, Spanish, Romanian
Website http://www.verein-aurora.at/

Name Lena
Description Caritas specialist advice center for people who are or have been involved in sex work
Address Steingasse 25/2. Stock, 4020 Linz
Telephone 0043 73276102384
Mail lena@caritas-ooe.at
Office Hours Mon 13.00 - 16.00, Tue - Thu 09.00 - 16.00
Languages English, Spanish, Czech, Russian, Romanian, Hungarian
Website https://www.lena.or.at/

Österreichweit

Name Professional Representation of Sex Work Austria
Description Association of active and former sex workers that campaigns against discrimination and criminalisation and for destigmatisation
Address Oelweingasse 6-8, 1150 Wien
Telephone 0043 681 81716164
E-Mail kontakt@berufsvertretung-sexarbeit.at
Homepage https://www.berufsvertretung-sexarbeit.at/

Name Police emergency call
Telephone 133

Name Rescue emergency call
Telephone 144

Name Europe emergency call
Telephone 112
Description Reach police, fire department and rescue services throughout Europe from fixed and mobile networks

Name Frauenhelpline
Description Telephone advice on violence against women*
Telephone 0043 800222555
E-Mail frauenhelpline@aoef.at
Office hours daily 00.00 - 24.00
Languages German, English, Bosnian, Croatian, Serbian, Romanian, Spanish, Turkish, Arabic, Dari-Farsi and sign language
Homepage https://www.frauenhelpline.at/

Name AURORA
Description Accompaniment to general practitioners, without insurance
Address Paul Hahn Straße 1-3, Bauteil A, 3. Stock, 4020 Linz
Telephone 0043 677 642 640 96
E-Mail info@verein-aurora.at
Office hours Appointment by arrangement
Languages German, English, Spanish, Romanian
Homepage http://www.verein-aurora.at/

Name Aids Help Upper Austria
Description Advice and testing for sexually transmitted diseases (HIV test is free of charge)
Address Blütenstraße 15/2, 4040 Linz/Urfahr
Telephone 0043 732 2170
E-Mail office@aidshilfe-ooe.at
Office hours Testing with appointment online or by phone
Homepage https://www.aidshilfe-ooe.at/

Name Help Mobil Linz
Description Mobile basic medical care
Address Domplatz, entrance Herrenstraße and Kärntnerstraße 16 and Martin-Luther-Platz 1
Telephone 0043 67687762342
E-Mail help.mobil@caritas-ooe.at
Office hours Mon and Fri 5:00p.m.
Homepage https://www.caritas-ooe.at/hilfe-angebote/menschen-in-not/wohnungslosigkeit/help-mobil-mobile-basisversorgung

Learn German ONLINE:

Name Sprachportal Deutsch lernen
Description German courses
Office hours Monday to Friday
Homepage https://sprachportal.at/

Learn German ON-SITE:

Name BFI Linz
Description German courses
Address Bulgariplatz 12, 4020 Linz
Telephone 0043 (0)810 007 007
E-Mail deutschkurse@bfi-ooe.at
Homepage https://www.bfi-ooe.at/de/ausbildungen/sprachen/deutschkurse.html

Name VHS – Volkshochschule Linz
Description German courses
Address Kärntner Straße 26, 4020 Linz
Telephone 0043 732 7070 0
E-Mail wissensturm@mag.linz.at
Homepage http://www.vhs.linz.at/

Name Wifi Linz
Description German courses
Address Wienerstraße 150, 4021 Linz
Telephone 0043 (0)5 7000 7553
E-Mail elif.cevik-coban@wifi-ooe.at
Homepage www.wifi-ooe.at/deutsch-integrationskurse/

Name Sprachinstitut UNA e.U.
Description German courses
Address Dinghoferstraße 65, 4020 LINZ
Telephone OO43 (0) 732 60 61 72, 0043 664 173 59 88
E-Mail office@sprachinstitut-una.at
Homepage https://www.sprachinstitut-una.at/standort-linz/deutschkurse

Name BH Freistadt medical service
Description Registration, health check-up
Address Promenade 5, 4240 Freistadt
Telephone 0043 7942 702 62453
E-Mail helga.winter@ooe.gv.at

Name BH Wels-Land medical service
Services Registration, health check-up
Address Herrengasse 8, 4602 Wels
Telephone 0043 7242618 74362

Name Municipality of Wels Health Department
Services Registration, health check-up
Address Rot-Kreuz-Straße 3, 4600 Wels
Telephone 0043 7242 235 3940
E-Mail gd@wels.gv.at

Name Municipality of Linz
Services Registration, health check-up
Address Hauptstraße 1-5 4040 Linz
Telephone 0043 732 7070 2608
E-Mail sabine.hochholzer@ooe.gv.at

Name Violence Protection Centers Upper Austria
Description Help and support for victims of violence (free of charge and regardless of citizenship or residence status)
Address Head office Linz, regional offices: Freistadt, Steyr, Gmunden, Ried im Innkreis
Telephone 0043 732 607760
E-Mail office.ooe@gewaltschutzzentrum.at
Office hours Appointment by arrangement
Languages Interpreting for native language possible
Homepage https://www.gewaltschutzzentrum.at/oberoesterreich/

Name ZOE
Description Advice on pregnancy and birth
Address Gruberstraße 15/1, 4020 Linz
Telephone 0043 732 77 83 00
E-Mail office@zoe.at
Office hours Mon-Thu 08.00 - 12.00 h
Languages German, English
Homepage http://www.zoe.at/

Name Living Relationship
Description Counselling in family and life matters
Address 24 times in Upper Austria
Telephone 0043 732773676
Office hours Appointment by arrangement
Languages German, English
Homepage www.beziehungleben.at

Name Arge Sie
Description Counseling, support and housing for homeless women
Address Marienstraße 11, 4020 Linz
Telephone 0043 732 778361
E-Mail sie@arge-obdachlose.at
Office hours Mon 9.00 am - 1.00 pm, Wed and Thu 9.00 am - 12.00 pm
Homepage https://arge-obdachlose.at/arge-sie/

Name NOWA
Description Emergency shelter Linz
Address Anastasius-Grün-Straße 2, 4020 Linz
Telephone 0043 732 776767
E-Mail nowa@b37.at
Office hours Admission: 6 p.m. - 11 p.m, open 6 p.m. - 07.30 a.m.
Costs 5€ per night
Homepage https://www.b37.at/de/unsere-angebote/nowa

Name Substance
Services Counseling center for drug use and addiction
Address Schillerstraße 30, 4020 Linz
Telephone 0043 699 10172313, 0043 732 772778
E-Mail team@substanz.at
Office hours Mon, Tue, Thu, Fri 1:00 am - 2:00 pm; Wed 3:00 pm - 6:00 pm
Languages German, English
Homepage http://substanz.at/

Name baseCamp - mobile bus
Services Meeting point for exchange, free drinks/snacks, syringe exchange, condom distribution and advice
Address Wienerstraße 317, 4030 Linz
Telephone 0043 664 822 3503 / 0043 664 822 3502
E-Mail basecampmobil@promenteooe.at
Office hours Mon 14 days a week in Mattighofen, Tue in Salzkammergut (Gmunden, Laakirchen, Bad Ischl, Ebensee, Hallstatt), Wed in Kirchdorf, Thu in Linz Süd (at the Rädlerweg parking lot), Fri in Schärding and Ried, Sat in Linz (Volksgarten)
Homepage https://www.sucht-promenteooe.at/angebote/niederschwellig/basecamp-mobil/

Name Drug counseling center CIRCLE
Services see link/flyer
Address Richard-Wagner-Straße 3, 4600 Wels
Telephone 07242/452 74
E-Mail circle.spb@wels.gv.at
Office hours Mon 2:00-5:00 pm, Wed 9:00 am -12:00 pm, Thu 2:00-5:00 pm
Homepage https://www.wels.gv.at/fileadmin/data/Leben_in_Wels/Soziales/Folder_Beratungsstellen/Folder_CIRCLE.pdf

Name Alcohol counseling center Wels Land
Services Alcohol counseling
Address Herrenstr. 8, BH, 4600 Wels
Telephone 0664/60072-89559, 89561
E-Mail melanie.sturm@ooe.gv.at
Office hours Opening hours by telephone appointment: Mon, Tue, Thu, Fri from 8:00 am - 12:30 pm
Homepage https://www.land-oberoesterreich.gv.at/113002.htm

Name Upright Law - Dr Yara Hofbauer
Description Legal advice on victim protection and cybercrime
Address Biberstrasse 22, 1010 Wien
Telephone 0043 15129274
E-Mail office@uprightlaw.at
LanguagesGerman, English
Homepage www.uprightlaw.at

Name Professional Representation of Sex Work Austria
Description Association of active and former sex workers that campaigns against discrimination and criminalisation and for destigmatisation
Address Oelweingasse 6-8, 1150 Wien
Telephone 0043 681 81716164
E-Mail kontakt@berufsvertretung-sexarbeit.at
Homepage https://www.berufsvertretung-sexarbeit.at/

Name Zara
Description ZARA offers legal and psychosocial counseling to those affected by racism, cyber violence and hate online.
Address Schönbrunner Straße 119/13, Eingang: Am Hundsturm 7, 1050 Wien
Telephone 0043 1 929 13 99
E-Mail office@zara.or.at
Office hours Mon - Wed: 10 a.m. - 3 p.m., Thu: 10 a.m. - 6 p.m., Fri: 10 a.m. - 3 p.m.
Languages German, English
Homepage https://www.zara.or.at/de/beratungsstellen

Name DEBTOR ASSISTANCE OÖ
Description Free advice on the topic of debts
Address Stockhofstraße 9, 4020 Linz
Telephone 0043 732 7777 34
E-Mail linz@schuldner-hilfe.at
Office hours Mon, Wed, Thu: 8.30 - 12.00 and 13.00 - 17.00, Tue: 8.30 - 12.00 and 16.00 - 18.00 open consultation hours, Fri: 8.30 - 12.00 and by appointment
Languages German, English
Homepage www.schuldner-hilfe.at

Name Debt counselling Upper Austria
Description State-recognised advice on debts, seizure, insolvency/bankruptcy (representation in court)
Address Regional offices: Linz (Spittelwiese 3) and Steyr, Ried i.I., Vöcklabruck and Wels (see homepage for addresses)
Telephone 0043 732 77 55 11
E-Mail linz@schuldnerberatung.at
Office hours Linz: Mon - Fri: 8 am - 12 pm, Mon and Wed: 1 pm - 4 pm, Thurs: 1 pm - 6 pm, appointments necessary!
Homepage https://www.ooe.schuldnerberatung.at/